Frequently Asked Questions

Q. Do your fees include anything?

 Along with our purpose-built learning center which caters to our Tamariki, fees include sugar-free, home-cooked meals, a portfolio, and access to Storypark for updates on your Tamariki throughout the day along with an easy way to communicate with teachers.


Q. Do you offer 20 hours ECE?

 Yes, we are a government-approved Early Childhood Education (ECE) programme. The Government funds the cost for children aged 3-5 years to attend early childhood education (ECE) for up to 20 hours a week. This funding is called 20 Hours ECE and is available for up to six hours a day for children.


Q. What age can my child start?

A. Kids Connect are open to enrolment for infants from around 3 months up to 6 years old. Please contact us to discuss our pre-planned settling process for your child.

Q. How will I stay up to date with my child's day?

A. With Storypark, Kids Connect offers the opportunity for invited family, friends and teachers to access your child's e-portfolio. It is a secure, private tool where you can access information such as  milestones, photos of their learning along with access to your child's daily routines.

Q. What are your opening hours?

A. We are open all year round, Monday – Friday 7.30am – 5.00pm, including school holidays and the Christmas/New Year period. We’re closed on statutory days only.

Q. What do I need to bring?

A. Kids Connect provides all food and water, wipes, sunscreen and bedding if needed. We ask that parents provide nappies and suitable named clothing for the season, including 2 changes. A packed lunchbox may be required for lunch box days or excursions.

Q. How many teachers do you have?

A. For children under 2, we have a ratio of 1 teacher to 3 children. For children over 2, the ratio is 1 teacher to 8 children. All of our staff are qualified or studying for a qualification in ECE teaching.